Return Policy

At plusposta, your satisfaction is our priority. If you're not fully satisfied with your purchase, we have a simple refund policy to ensure you have a positive experience.

Refund Period

You can request a refund within 30 days of receiving your order. After this period, we won't be able to process a refund.

Refund Eligibility

To qualify for a refund, the following conditions must be met:

• The item must be unused, unworn, and in the same condition as when it was delivered.

• The item must be in its original packaging, with all tags intact.

• A receipt or order confirmation is required for all refund requests.

Items Not Eligible for Refund

The following items are not eligible for refunds:

• Gift cards

• Final sale items

• Customized or personalized products

Refund Processing

You must request a refund within 3 days of confirmed delivery. Requests submitted after this period cannot be processed.

Approved refunds are typically processed within 3—5 business days. The time for the funds to appear in your account depends on your bank or payment provider.

Need Assistance?

If you have any questions about our refund policy or need help with a return, please reach out to us at [email protected]. We're happy to assist you and ensure a smooth process.